FAQ

Where do you ship?

Throughout Canada, including Quebec and all provinces and territories.

How much does shipping cost?

Standard shipping is free.

When should I expect my order?

Processing takes 1–2 business days, followed by 4–6 business days in standard transit.

Can I return or exchange an item?

Request a return or exchange within 30 days after receipt. We cover return shipping for change-of-mind and quality-related issues. Contact us first for instructions.

What currency do you use?

Canadian dollars (CAD).

Which payment methods can I use?

Available payment options are shown at checkout. Contact us if no option is available.

How do I choose a battery?

Check the product model, battery platform and included items in the product specifications. Contact support if you need help confirming the listed configuration.

How do I contact you?

Contact support@greenworkstoolszone.shop or call 604-555-6173. Business correspondence: 720 Bathurst St, Toronto, Ontario M5S 2R4, Canada.